Ms. Costa has strategic oversight for the IGT People and Transformation function, including all senior strategic business
partners and the total rewards, diversity & inclusion, organization transformation and global services and talent management
centers of excellence.
Ms. Costa has more than 26 years of Human Resources experience, with 22 in the lottery and gaming industry. Prior to her
current role, Ms. Costa was IGT’s Vice President of People & Transformation, where she had worldwide responsibility as the
Human Resources Business Partner supporting the North America business unit that includes both gaming and lottery within
IGT. She also served as Senior Director of Human Resources for the Products & Services organization, which consisted of
product marketing and technology solutions for lottery, gaming, interactive, and betting, as well as HR Business Partner for all
corporate functions within the Company. Her areas of responsibility within these groups included staffing, compensation,
employee relations, talent development, succession planning, and executive coaching. Early in her career, she worked for
Citizens Financial Group in various HR roles in Rhode Island.
Ms. Costa holds a Bachelor of Science degree in Business Management from Rhode Island College, and an MBA in
Organizational Leadership from Johnson & Wales University in Providence, RI. She also completed the Advanced Human
Resource Executive Program at the University of Michigan, Michigan Ross School of Business Executive Education.