Dorothy Costa serves as IGT’s Global Head of People and Transformation, where she has strategic oversight for the IGT People and Transformation function, including all business unit senior people partners and the total rewards, diversity & inclusion, organization transformation and global services and talent management centers of excellence.
Prior to her current role, Dorothy was IGT’s Vice President of People & Transformation, where she had worldwide responsibility as the Human Resources Business Partner supporting the North America business unit that includes both gaming and lottery within IGT. She had responsibility for approximately 7,000 employees in various countries throughout the world.
Costa has more than 26 years of Human Resources experience, with 22 in the lottery and gaming industry. Prior to her current role at IGT (formerly GTECH), she served as Senior Director of Human Resources for the Products & Services organization, which consisted of product marketing and technology solutions for lottery, gaming, interactive, and betting. She also served as the HR Business Partner for all corporate functions within the Company. Having worked for IGT/GTECH for over 22 years, she held various HR roles of increasing responsibility supporting many different business groups. Her areas of responsibility within these groups included staffing, compensation, employee relations, talent development, succession planning, and executive coaching. Early in her career, she worked for Citizens Financial Group in various HR roles in Rhode Island.
Costa holds a Bachelor of Science degree in Business Management from Rhode Island College, and an MBA in Organizational Leadership from Johnson & Wales University in Providence, RI. She also completed the Advanced Human Resource Executive Program at the University of Michigan, Michigan Ross of Executive Education.